Return, Exchange, and Refund Policy
At thepeopleholster.com, we stand behind the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.
Returns & Exchanges
You may return or exchange most items within 30 days of delivery, provided they are unused, in original packaging, and in resalable condition. Custom or engraved products are final sale and cannot be returned or exchanged.
To initiate a return or exchange, please visit thepeopleholster.com and contact our support team for instructions. You will be responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping fees are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.
How to Initiate a Return
- Contact our customer support team via thepeopleholster.com to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back to us using a trackable method.
Please note that returns without prior authorization may experience delays in processing.
Exchanges
For exchanges, follow the same return process and specify the replacement item you’d like. If the new item has a higher price, you will be responsible for the difference.
Final Sale Items
Certain items, including clearance or custom-made products, cannot be returned or exchanged. These will be clearly marked at the time of purchase.
Questions?
If you have any questions about our return policy, please reach out to us through our website.
Thank you for choosing thepeopleholster.com!